The AI Adoption Dilemma: When Top Performers Push Back Against Innovation
A few weeks ago, I was on a Teams call with the head of business development at a mid-sized law...
The Architect's Guide: A Practical Blueprint for Re-Engineering Law Firm Culture
The most expensive word in law firm management is "transformation." In two decades of helping law...
The Concierge Model: How AI Can Transform Lawyers from Service Providers to Strategic Partners
I've had a concierge doctor since 2020, when the COVID pandemic made me rethink what healthcare...
The Digital Disruption: How Technology is Forcing a Cultural Reckoning in Law
I've been thinking a lot lately about a conversation I had with a law firm partner at a networking...
The Emperor's New AI Strategy: Why Legal Marketing "Innovation" is Just Repackaged SEO
I attended an SEO presentation last week where an agency presented their "AI-powered...
The Productivity Paradox: Why Working Harder with AI Makes You Less Effective
Three months ago, I experienced a complete productivity breakdown. After I enthusiastically adopted...
Why Culture Is Your Firm's Only Lasting Competitive Advantage
This is the fourth and final article in our series on law firm transformation. Throughout this...
The Virtual Socrates in Your Pocket: Why Law Firms Should Embrace AI Learning Tools for Associate Development
Picture this: It’s 10 PM, and a first-year associate sits alone in her office, wrestling with a...
The Inertia of Prestige: Why Traditional Law Firm Culture is at a Breaking Point
I was sitting across from a partner at a prestigious AmLaw 100 firm last month when he said...
Breaking Through the Privacy and Ethics Wall: How Law Firms Can Navigate AI Adoption's Biggest Barriers
When Amy Shepherd and I began surveying marketing and business development professionals at law...